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MetLife Director, Product Development Engineering in Clarks Summit, Pennsylvania

Role Value Proposition:

Exciting opportunity to join a dynamic application development team specializing in financial services. You will play a key role in leading the transition from legacy document systems to our modern platforms for customer communication management and enterprise content management (CCM/ECM). Your responsibilities will include designing solutions for our business needs, developing Proof of Concepts to address fast-moving business needs, and providing end-to-end technical direction for IT product development teams. As a Director, you will oversee multi-phased initiatives, manage onshore and offshore teams, and collaborate closely with Product and Design teams to deliver cutting-edge solutions. This role offers the chance to significantly impact, foster curiosity, and play a critical part in delivering innovative technology and customer solutions.

Key Responsibilities:

  • This role will initially focus on the customer communications area and will expand to other modernization areas in the future that may include middleware technologies, identity, and entitlements.

  • Lead technical teams of 25+ resources, including employees and onshore/offshore partner teams.

  • Manage people and resources, including hiring, development, talent engagement, upskilling, performance management, and annual reviews.

  • Serve as the key technology advisor to the Product Manager

  • Develop and manage an application roadmap that delivers value in the short and long term.

  • Oversee technical implementation across the product portfolio, including products like Quadient, xPression, LiveLink CS20, and OpenText Global 360.

  • Integrate DevOps practices into agile software development.

  • Establish and enforce best practices in software development including code management, security, currency, performance, testing, DevOps practices, application maintainability, and reliability.

  • Utilize Agile software development metrics, maintenance metrics, and KPIs to optimize product delivery

  • Identify risks and drive audits to conclusion.

  • Manage financials and budgets for software and services purchases/renewals.

  • Oversee any software and services vendors where applicable.

Essential Business Experience and Technical Skills:

Required:

  • Bachelor’s degree in computer science, Information Systems, or related field

  • Ten plus years experience in full-stack software engineering

  • Five plus years in leading/managing a team of technologists.

  • 3+ Years experience in Enterprise Content Management suite of products including Workflow, Content Management, Records Management & Document Scanning

  • 3+ years’ experience in one or more of the following products - Quadient Inspire suite, OpenText xPression, OpenText LiveLink/Content Server, Global 360

  • 3+ years of development experience with one or more programming languages, such as Java, Python, and JavaScript/HTML5.

  • 3+ years’ experience with databases and data modeling tools.

  • Experience in managing effective teams, both onshore and offshore.

  • 2+ years of experience in the Agile framework, delivery model, and tools.

  • Experience in managing production applications, including monitoring, support, and triage of production issues.

  • Experience with requirements management (in the form of uses stories, use cases, etc.), functional design, technical design, architecture, and automated testing.

  • Knowledge of workflow, Content Management, and Records Management design patterns.

  • Experience with cloud-based technologies, implementation/migrations.

  • Ability to create technical designs and other technical documents.

Preferred:

  • Experience in Quadient Inspire product suite - Designer, Automation, Scalar and Interactive, Digital Advantage Suite (DAS), Messenger and Dynamic Communications (DC)

  • Strong analytical and communication skills.

  • Experience with JSON, XML, XSD Schema, and Collibra.

  • DevOps practices for CI/CD, release management, and automation using Azure DevOps or equivalent

  • Ability to guide teams in detailed analysis, pattern recognition, and diagnosis of issues.

  • AI, LLMs, and Prompt Engineering.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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