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MetLife RIS Deputy Chief of Staff in New York, New York

Role Value Proposition:

This position performs chief-of-staff functions reporting to Vice President and Chief of Staff to Regional President of U.S. Business and MetLife Holdings and serves as a deputy chief of staff for the EVP of Retirement & Income Solutions (RIS). This position plays a key leadership role in directing activities that support a variety of strategic initiatives for the RIS business. Key responsibilities include planning coordination, project management of organizational initiatives, coordination and drafting of major communications/ presentations, meeting and event planning, and ad hoc special projects with high level of analytical skills required including those related to strategic initiatives for the organization.

Key Responsibilities:

In support of the Chief of Staff:

  • Serve as point person for RIS business within MetLife for cross-business and cross-company initiatives and strategic projects and work with businesses and partners in RIS to execute.

  • Create and oversee metrics dashboards encompassing key metrics from all business and functional areas at the appropriate level of detail; ensure regular updates and review for trends.

  • Align business initiatives to the US Business and MetLife Enterprise vision and strategy and ensure cohesion.

  • Partner with business and functional areas across the US Business to build strong working relations and improve workflow and organizational issues; maintain regular and on-going communications.

  • Develop senior management communications for use by the EVP of RIS at town halls, quarterly business reviews with CEO, earnings calls, US senior leadership team & MetLife executive leadership team meetings, and external events.

  • Plan and oversee the RIS sales support activities, including sales compensation planning and sales/business metrics development/reporting.

  • Plan, create content, and coordinate end-to-end logistics for RIS events (senior leadership team meetings, town halls, leadership/sales offsites).

  • Oversee employee engagement and internal communication strategies, ensuring strategic alignment, clear value propositions, and consistency.

  • Lead ad hoc initiatives as assigned or required.

Essential Business Experience and Technical Skills:

  • Strategy consulting experience at top consulting firms; strongly preferred: strategy development, management consulting, strategic planning, M&A or related area.

  • Excellent problem-solving capabilities, including problem structuring, analysis, and ability to translate information into insights, actionable implications and recommendations.

  • Ability to learn fast and perform well under pressure with quick turnaround time.

  • Excellent presentation and communication skills

  • MBA/advanced degree is a plus.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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