MetLife Senior Commission Specialist in Tampa, Florida
Job Location: United States: Tampa, Florida
Role Value Proposition:
Global Technology & Operations (GTO) includes over 17,000 associates across 42 countries Service our customers in operations and global customer call centers where we deliver global support services, including global real estate, global corporate security, and global innovation. In this role the Senior Commission Specialist Calculates, adjusts and processes compensation/commission payments for field/sales personnel and broker/dealers. Receives and responds to inquiries and complaints from the field and broker/dealers regarding payment. Reconciles discrepancies to locate missing payments and/or locate errors.
Performs basic or routine payroll processes.
Resolves most questions and problems, referring complex or unusual issues to more senior resources.
Essential Business Experience and Technical Skills:
High School diploma
1+ yrs. related experience
5+ yrs. related experience
Moderate communication skills.
Basic keyboarding and data entry.
Basic knowledge of company compensation programs and systems.
Basic knowledge of payroll practices.
Strong customer satisfaction focus.
“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
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Requisition #: 110422