Job Information
MetLife Lead Implementation Consultant II in United States
Lead Implementation Consultant II
Country
United States
Working Schedule
Full-Time
Work Arrangement
Virtual
Commutable Distance Required
No
Travel Required
10%
Relocation Assistance Available
No
Posted Date
17-Apr-2024
Job ID
2019
Description and Requirements
Role Value Proposition:
Responsible for the successful reconciliation and data management of participant indicative data and the technical implementation for new Pension Risk Transfer (Closeout) sales. This includes data loading to various systems, providing support to the Operations Group on pricing issues, handling administrative requests, verbal/written participant communication and amendment pricing for existing closeout cases, also responsible for specific implementation tasks and milestones. Understand market environment and customer needs and develop solutions to best meet their needs and contributes to growth in Pension Closeout business.
Key Responsibilities:
Serve as relationship manager to the client on all aspects regarding Closeout Group Annuity Contract implementation.
Working independently, manage the implementation and client relationship for closeout sales to ensure that all aspects of the new contract implementation process are completed in a timely and accurate manner.
Ability to successfully reconcile participant indicative data and develop expertise related to the technical aspects of employee benefits and pension contracts
Support Retirement & Income Solutions (RIS) initiatives and projects as needed through demonstrated knowledge of employee benefit and pension plans and systems used in their administration
Complete the data exchange section of implementation within appropriate time parameters, including testing of system load and reconciliation of payor and census files
Work to resolve any conflicts that could potentially put deadlines in jeopardy of not being met
Working autonomously, utilize product knowledge to perform complex technical implementation and data management/reconciliation tasks for new Pension Risk Transfer (Closeout) sales that includes:
Interpret contracts provisions
Review initial contract drafts to verify that MetLife systems are capable to support the provisions and suggest system enhancements as needed
Manage transition of contract administration to the appropriate associate after implementation of a new contract and serve as an ongoing resource (Subject Matter Expert) for administrative and customer-service issues
Provide effective end-to-end support for IT process improvements
Document potential improvements, develop recommendations for manager approval, coordinate with IT to document the business requirements, perform UAT and review test results
Essential Business Experience and Technical Skills:
Required:
Bachelor’s degree in related field or equivalent relevant experience
Minimum of 5 years in financial services industry with experience in sales, marketing, and/or client/relationship management
Proficiency with Microsoft Office tools, advanced in Microsoft Excel
Excellent organizational, interpersonal, and communication skills, both written and verbal
Ability to work autonomously, effectively handle multiple tasks, prioritize deadlines appropriately and remain flexible
Project management skills including problem solving attention to detail, analytical thinking, and decisiveness.
Proven ability to manage highly complex projects with fast-moving deliverables.
Preferred:
Experience with Alteryx
Team leadership and team building skills
At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.
The wage range for applicants for this position is 81,500 to 137,400. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services, and paid time off. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2023 "World's Most Admired Companies" as well as the 2023 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s#AllTogetherPossible (https://www.metlifecareers.com/ml/GreatPlaceToWork) . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.