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Job Information

MetLife Output Processing Operator in United States

Output Processing Operator

General Information


Clarks Summit




United States

Working Schedule


Work Arrangement

In Office

Relocation Assistance Available


Posted Date


Job ID


Description and Requirements

Job Location: In Office M-F (2nd shift 3p-11p) Clarks Summit PA

Role Value Proposition:

This role is responsible for IT operations for the print team and sets-up and operates MICR printers, check inserters, folders, and copiers and ensures all outputs are inspected for quality and accuracy and that counts are exact at all times. Will ensure problems are reported to management in timely fashion, assisting in resolution of problems and ensuring internal & external partners receive great customer service via phone, email, and in person. The role will be working 2nd shift- 3:00pm - 11:00pm Monday-Friday.

Key Responsibilities:

  • Operate high-speed inserters and printers according to established procedures.

  • Properly sets up and operates MICR Printers, check inserters, folders, copiers.

Expert knowledge in QA of all outputs inspected for quality and accuracy. All Output counts must be exact at all times.

  • All problems must be immediately reported to the Area Supervisor and / or management.

  • Trains and assists peers. Uses time productively. Seeks additional work during slack periods and helps others in meeting commitments.

  • Expert knowledge in keeping accurate and precise counts on all log sheets of all checks printed, inserted, presort and special handling.

  • Proficiency in maintaining all required meter logs, reconciliation logs, postage reports, check inventory logs accurately.

  • Proficiency in making sound decisions, when necessary, ensure all commitments are met. Will take corrective action with all problems encountered.

  • Gives clear and precise carryover instructions to all co-workers taking over for them.

  • Expert knowledge in all procedures dealing with MA&H cancellations. This includes matching, notarizing, mass certified, and affiant responsibilities. Also prepares spoiled postage reports and meter replenishments.

Proficient at taking corrective action regarding problems encountered in all areas.

  • Completes all supporting paper documentation according to USPS regulations. Maintains accurate logs pertaining to the mail presort operation.

  • Load materials, such as envelopes and documents, into the equipment.

Monitor machine operation and make adjustments as necessary.

  • Perform routine maintenance tasks, such as cleaning the equipment and changing out ink.

  • Ensure the accuracy and quality of outgoing mail and printed materials.

  • Follow safety protocols and maintain a clean and organized work area.

Essential Business Experience and Technical Skills:


  • Able to make sound decisions, when necessary, to ensure all commitments are met, taking corrective action with all problems encountered, and complete all special handling requests as directed withing the instructions given.

  • Position includes pushing, pulling, lifting. Lifting can be from 20lbs to 50 lbs. Position is considered light industrial.

The wage range for applicants for this position is $41,600 - $51,000. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

MetLife maintains a drug-free workplace.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.